Q1. I am not sure which size to get. Do you have a recommendation for me?

A: Unsure about which size to get? Keep in mind that our gear is made from a fantastically stretchy material and acts as a "second skin" that is meant to be tight. As you work out, sweat, and continue to be active while wearing Fancyplus gear, our products will stretch with you and form to your specific body. Every woman has her own preference and we believe you should stay true to your body. If you prefer a tighter waistband, we suggest trying the smaller size. However if looser fit suits you better, try out the bigger size. 

 

Q2. Can I return the product if I don't like it?

A: Yes, Fancyplus products can be returned within 30 days.

 

Q3. Who is responsible for generating taxes?

A: You do not need to pay taxes, the price already includes taxes.

 

Q4. When will my order ship and when it arrives?

A: We strive to ship your order as quickly as possible. Depending on the time of day you place your order, it may take up to 2 business days to assemble, package, and ship your order. Shipping and arrival may be affected by observed holidays or carrier peak periods.

 

Estimated shipping times:

Free Shipping        $59.00 7-9 business days

Standard Shipping $10.99 7-9 business days

Express                  $15.99 5-6 business days

* Sorry, prAna does not offer Saturday delivery and doesn’t ship on non-business days.

 

Q5. How to check where the express?

Once your package is shipped, you’ll be emailed a tracking number. Tracking numbers may take up to 24 hours to appear on the carrier’s site while the package is delivered to their shipping facilities. Please check back roughly one business day after you have placed your order.

 

Q6. How can I cancel my order?

A: Please contact us directly with your order number and request to cancel. Fancyplus can be reached by email: fancyplusService@hotmail.com. Your request will be accepted if your order has not entered processings at our factory yet.

 

If your order has been undergoing the processing or shipped already, it will be no longer possible to cancel. 

 

Q7: Why we wrote a very low price on the package bag?

A: Just in order to reduce customer's tax.